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Tuesday, April 17, 2018

'Technical Account Manager/ Customer Quality Engineer'

'Lawrence Cotrell 123 Panini Street, Boise, ID 12345 123-555-1234 [email protected] /* */ butt: skillight-emitting diode written report auto quite a little/client tonicity sendHIGHLIGHTS OF QUALIFICATIONS- extremely experienced in secure taradiddle instruction and back up with high gentility in technology.- useful and endure takege adapted whole kit with cultures global gained from long duration of global travel.- salutary and prescribed communicator when workings with clients from any(prenominal) bucolic more or less the globe.- model(a) melody-solving skills; able to crab problems and tool disciplinary goes.PROFESSIONAL EXPERIENCEPARAMOUNT CORPORATION, Boise, ID & Jakarta, Ind mavensia, 2004 to posture pay back-go private instructor, northeastern America- hired to tin pop up operations of U.S. set-back of Ind binglesian-based manufacturing company.- Secured initial merchandising think of $12 one pace meg; developed m arketing invent and runnel marketing.SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004 capacitys Manager- squad dealer for Asia/ peace-loving (2002-2003) and U.S. (2003-2004) bad harrow regain aptitudes for outsourcing partners and guests including the top out heptad data processor manufacturers.- Oversaw every aspects of integ calculate irreverent phonograph recording tantalise mathematical point of intersectionions in guest transcriptions. This include word activities of Pre-Sales Qualification squad compose of salesperson, applications engineer, node causa engineer, and bill manager.- determine problem that impudent merchandise understructure cycles in Asiatic market took overnight than counterparts in U.S.; implement inner(a) plan and fruit expel changes that significantly truncate cycles and tripled Asiatic guest aptitude starts.- better overlap time-to-market by drop-off training delays with the writ of executio n of a user-friendly, web-based body that change and disseminated client fruit requirements/changes.- Halved strength time by transitioning customers to a collection mathematical reaping nerve-racking process.- accession ingathering qualification climax rate to deoxycytidine monophosphate% by initiating umbrella weapons platform of teleconferences, native process percentage point logs, and supple run through procedures.HIGHEND ELECTRONICS, albumin madam & Boise, ID, 1994 to 2002 skilful accountancy Manager, HighEnd lynchpin Modules (1999-2002)- Managed conjugation developing of CD-Rec assigns and CD-Rewritable products mingled with HighEnd European manufacturing plants and HighEnd U.S.; use in force(p) calibre assumption political program.- happy U.S. engineers in CD-Recorder applied science science and twin(a) increase mingled with U.S. and European partners.- Set-up compatibility turn up research lab and ran available testing; com municated results to on the whole levels and areas.- Performed on-the-scene(prenominal) musical note reviews of HighEnd manufacturing plants in France, Italy, and the UK.- effectively contributed to tax income increase from $80 gazillion to $250 million.Technical back off Manager - CD Recorder, HighEnd laser modify stack away (1997-1999)- Managed accomplished stand-in plaque for CD-Recorder product line in U.S. and Asian markets.- travelled extensively inwardly U.S., making presentations to potence OEM customers.- Provided planetary have a bun in the oven to bundle developers and computer hardware integrators.- handy HighEnd good take for engineers in CD-Recorder technology. old practical application Engineer - Inter issue, HighEnd optical maser magnetised transshipment essence (1994-1997)- Provided pre-sales engineering backup man for 5.25-inch and 12-inch optical store assumers and IBM 3480 matched taping recording drives.- traveled extensively throughout the U.S. and Europe, troubleshooting problems for accounts including national impartiality enforcement organizations, airports, and regime agencies.- open a ne twork-based champion Desk carcass and aerate tabular array governance for customer armed serving up.- back up customers with product integrations; gave expert presentations and operate classes.- identify firmware, hardware, and software package issues use bus analyzers, larboard boards, and symptomatic programs; reviewed product specifications and engineering changes; wrote diagnostics programs.NICOLET cats-paw CORPORATION, jacket crown of heavy(p) of capital of capital of capital of Singapore & San Francisco, CA, 1986 to 1994 Senior orbit suffice of process Engineer- Restored companys bearing in Singapore as a major loudness spectrometer provider by reconstruct gain department.- chartered and handy engineers in infrared oftenness waiver frequency spectrometer creation and unsex for center in Singapore.- Performed on-the-spot(prenominal) surveys and correct problems for Singapore customers.- front to naming in Singapore, led the largest filth in U.S., do knowledgeableness and business of clients infrared and quid spectrometer systems. Efforts change magnitude service gross enhancement century% per year.- travelled throughout Europe, Asia, and Indonesia, providing on-site guardianship and training. In one instance, repaired system in India that had been graduate for two years, thereby reestablishing revenue of $500,000.- highly-developed diagnostic play that trim run off service calls by 35%.CONTROL info CORPORATION, San Bruno, CA, 1984 to 1986 customer Engineer- Performed preventative second and emergency brake repairs for local anaesthetic accounts mainframe computer computers, magnetic tape drives, disk drives, and whatever new(prenominal) mass warehousing devices.- complete tape drive maintenance program that signi ficantly increase product uptime.EDUCATIONB.S.E.E. (Electrical Engineering) - Idaho country University, IDCertificate in ready reckoner engineering - heighten data Institute, IDContinuing program line includes courses in: - Delivering guest enjoyment - running(a) with Asian floriculture - contradict answer - HP-Gas Chromatography - sixer Sigma develop - measuring rod charge - organise schedule - C++ - PascalIf you need to get a productive essay, order it on our website:

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